Glossary
Value gap
The value gap is the share of spending on AI sales tools that does not produce pipeline impact a company can measure in its own CRM.
Why it matters
It separates tool activity, which vendors report, from tool impact, which a board asks about.
How Limerine uses the term
It is the subject of our quarterly index, and the question a Pipeline Diagnostic answers for one company.
Related module: Forecast, capacity and board.
How to cite this definition
Limerine Research. "Value gap." Limerine Glossary, 2026. https://limerine.com/glossary/value-gap